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Adobe Creative Cloud Connector Plug-in - Installation Guide

Note: The plug-in supports Adobe InDesign, Photoshop and Illustrator.

Installation Method 1 - Adobe Marketplace

Before starting, it is recommended to close any Adobe application that may be currently open.

Go to the Adobe Marketplace and search for IntelligenceBank. The IntelligenceBank Creative Cloud Connector will come up as a result.

Alternatively, you can access the connector product page directly here.

On the connector product page, click FREE to start acquiring it. Once completed, the button will switch to Acquired

Login to the Creative Cloud Desktop application that manages all your Adobe softwares and add-ons to start syncing the acquired plug-in. You will need to have Sync Files enabled under Account Preferences.

 

Launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the plug-in.

See details on the login process further down this page.

If the method above doesn't work, you can use the manual installation steps below. 

Note: if you were using the InDesign Connector, you will see two extensions as the updated version that also supports Photoshop and Illustrator has been published as a separate add-on. The InDesign Connector will not be required anymore and can be removed here (it is listed as IntelligenceBank DAM Connector).

 

Installation Method 2 - Manual Install

Download the plug-in file directly from this page.

Adobe has discontinued the use of their native Extension Manager tool for installing and removing Creative Cloud (CC) plug-ins (more info here) so you will to use alternative solutions in order to install the connector. 

The following third-party software provides a free and easy to use solution for installing and managing Adobe CC plug-ins:

Anastayi

Once installed, launch Anastasiy's ExtensionManager, and click Install. Then select the IntelligenceBank Connector XZP plug-in file downloaded from the link above or provided to you by your Customer Success Manager. The installation will take no more than a few seconds.

Please ensure your Adobe Creative Cloud applications are closed when Installining the IntelligenceBank Connector. 

Note: other extension management solutions available for Adobe Creative Cloud can be used.

After the install is completed, launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the plug-in. 

 Note: if you were using the InDesign Connector, you will see two extensions as the updated version that also supports Photoshop and Illustrator has been published as a separate add-on. The InDesign Connector will not be required anymore and you can now remove it using the same software.

 

Login in to your IntelligenceBank DAM

When opening the extension, the login screen will then come up.

For the API URL field, enter the value associated to where your platform is hosted: apiau if hosted in Australia; apius if hosted in the United States; apieu if hosted in Europe. If you are unsure, please contact your Customer Success Manager or helpdesk@intelligencebank.com.

Then enter your platform URL, username and password to login and start browsing your assets.

Note that the Connector must be enabled on your IntelligenceBankDAM/IntelligenceBank BrandHub platform.

If your platform is setup using a custom URL, please contact your Customer Success Manager or helpdesk@intelligencebank.com to enable the custom URL key your will need to enter to access the site.

 

NOTE: The connector has been optimized for Adobe InDesign CC 2015 v2.0 +. If you are using a previous version of Adobe CC, please update to the most recent version. The IntelligenceBank Connector is not Supported for Adobe Creative Suite (CS1 to CS6) or Adobe Creative Cloud 2015.1.

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