The ability to add a folder requires a different level of access then the ability to create files.
A user must belong to a group that has Admin permission to be able to create folders.
There are two types of folder Admin:
- Asset module: add folders within the entire DAM library
- Nominated folders: add sub folders to the nominated parent folder(s) only
Please contact your Main Administrator(s) of the platform to review your permissions if you feel your access needs to be increased.