To set up global default alerts for all users, Navigate to the Admin settings and the choose which alert functions you require to edit.
There are 2 types of alerts that can be configured as defaults in the system.
- Alerts (Markup)
- Alerts (Other)
Alerts (Markup) control the frequency of notifications related to Markup Comments for Approvals or General Markup Comments and can be triggered instantly or set to a specific frequency in a Digest email.
Instant Alerts can be switched on or off via the associated toggle for each Alert (highlighted below)
Digest emails can be set to be sent out for @mentions for the following frequencies.
Alerts (Other) are used to control notifications across the various other modules that may be available in your platform including:
- Resources (Assets)
- Databases (Briefs)
- Custom Pages
These alters can be triggered by when an action takes place within one of the above modules and are sent in the form of a Digest email that is periodically emailed to the user depending on what frequency is selected.
The actions that can trigger an alert are when items are:
- When added
- When updated
- When commented
The frequency of the alerts can be set to various points in time, such as:
Main Admin users can also turn off email alerts about new or updated data to users on a global level. This is particularly useful when you want to restructure your platform and add a large amount of files without users being alerted.
To turn off email alerts globally, go to Admin > Settings and uncheck the box next to the Enable Email Alerts .
When re-enabled, only files added or updated afterwards will be included in future email alerts.
*Note that the name given to modules, features and information items may vary in your platform as they can be customized by Main Admin users.
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