To set up global default alerts for all users, Navigate to the Admin settings and the choose which alert functions you require to edit.
There are 2 types of alerts that can be configured as defaults in the system.
- Alerts (Markup)
- Alerts (Other)
Alerts (Markup) control the frequency of notifications related to Markup Comments for Approvals or General Markup Comments and can be triggered instantly or set to a specific frequency in a Digest email.
Instant Alerts can be switched on or off via the associated toggle for each Alert (highlighted below)
Digest emails can be set to be sent out for the following frequencies and triggers.
- Never - All
- Hourly - @mentions
- Daily - @mentions, New Comments, New Replies
- Weekly - @mentions
Alerts (Other) are used to control notifications across the various other modules that may be available in your platform including:
- Resources (Assets)
- Databases (Briefs)
- Custom Pages
These alters can be triggered by when an action takes place within one of the above modules and are sent in the form of a Digest email that is periodically emailed to the user depending on what frequency is selected.
The actions that can trigger an alert are when items are:
- When added
- When updated
- When commented
The frequency of the alerts can be set to various points in time, such as:
Main Admin users can also turn off email alerts about new or updated data to users on a global level. This is particularly useful when you want to restructure your platform and add a large amount of files without users being alerted.
To turn off email alerts globally, go to Admin > Settings and uncheck the box next to the Enable Email Alerts .
When re-enabled, only files added or updated afterwards will be included in future email alerts.
*Note that the name given to modules, features and information items may vary in your platform as they can be customized by Main Admin users.