Can I upgrade my account at any time? Jeremy Mitchell September 12, 2016 04:02 Updated Follow Yes, you can upgrade your account at any time. If you upgrade within a billing cycle, you will be charged pro-rata. Related articles How does the free trial work? How do I downgrade users, data or features? Username Do you require credit card information during the trial? How to Invite People to your Survey Comments 0 comments Please sign in to leave a comment.