Adobe Creative Cloud Connector Add-On - Installation Guide

Note: The add-on supports Adobe InDesign, Photoshop and Illustrator.

Installation Method 1 - Adobe Exchange Marketplace

Before starting, it is recommended to close any Adobe application that may be currently open.

Go to the Adobe Exchange Marketplace and search for "IntelligenceBank". The IntelligenceBank Creative Cloud Connector will come up as a result.

Alternatively, you can access the connector product page directly here.

On the connector product page, click Free on the top right of the page to start acquiring it. Once completed, the button will switch to Acquired.

You can track installed plug-ins under the My Adobe Exchange section.

On your computer, login to the Creative Cloud Desktop application that manages all your Adobe softwares and add-ons to start syncing the acquired plug-in.

Make sure that File syncing is enabled in your account preferences. If not, enable it, and restart the Creative Cloud Desktop application.

The IntelligenceBank Connector should appear under Marketplace > Manage plugins, with a status of 'Installed'.

Launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the add-on extension.

Use your platform login credentials to authenticate and start interacting with your IntelligenceBank content directly from within Adobe.

If the installation method above doesn't work, you can visit the Adobe Exchange Troubleshooting Page, or use the manual installation steps below.

Installation Method 2 - Manual installation using an Installer

The method below is not recommended as all add-ons should preferably be installed and managed directly via the Adobe Exchange portal, as outlined previously. However, if you are unable to use this method, you can try a manual install instead.

Download the plug-in file directly from this link.

Check that the version in the filename is the same as featured on the Adobe Exchange portal listing. If not, please contact your Customer Success Manager or helpdesk@intelligencebank.com to receive to the latest version.

Use an add-on installer provided by a third-party software to manually install the add-on. For example:

Anastayi

The steps and screenshot below use the Anastayi software as an example. However, IntelligenceBank cannot guarantee that this software will continue to work over time nor provide support for it.

Once installed, launch the extension manager, and click Install. Then select the IntelligenceBank Connector XZP plug-in file downloaded from the link above or provided to you by your Customer Success Manager. The installation will take no more than a few seconds.

Please ensure your Adobe Creative Cloud applications are closed when Installing the IntelligenceBank Connector.

After the install is completed, launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the plug-in. 

NOTE: The connector is optimized for the latest version of Adobe Creative Cloud. If you are using a previous version of Adobe CC, please update to the most recent version.