Adobe Creative Cloud Connector Add-On - Installation Guide

Note: The add-on supports Adobe InDesign, Photoshop and Illustrator.

Installation Method 1 - Adobe Exchange Marketplace

Before starting, it is recommended to close any Adobe application that may be currently open.

You can download the add-on from the IntelligenceBank Adobe Exchange page, or search for "IntelligenceBank" on the Adobe Exchange Marketplace. 

Alternatively, you can access the connector product page directly here.

On the connector product page, click Free on the top right of the page to start acquiring it. Once completed, the button will switch to Acquired.

You can track installed plug-ins under the My Adobe Exchange section.

On your computer, login to the Creative Cloud Desktop application that manages all your Adobe softwares and add-ons to start syncing the acquired plug-in.

Make sure that File syncing is enabled in your account preferences. If not, enable it, and restart the Creative Cloud Desktop application.

The IntelligenceBank Connector should appear under Marketplace > Manage plugins, with a status of 'Installed'.

Launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the add-on extension.

Use your platform login credentials to authenticate and start interacting with your IntelligenceBank content directly from within Adobe.

If the installation method above doesn't work, you can visit the Adobe Exchange Troubleshooting Page, or use the manual installation steps below.

Installation Method 2 - Manual installation using an Installer

The method below is not recommended as all add-ons should preferably be installed and managed directly via the Adobe Creative Cloud, as per the previous steps. The main reason being that if a critical update of the connector is released, the update will not be automatically deployed to your Creative Cloud applications. However, if you are unable to use this method, you can try a manual install instead. 

To manually install the connector, follow the instructions located on this link.

Please ensure your Adobe Creative Cloud applications are closed when Installing the IntelligenceBank Connector.

After the install is completed, launch your Adobe Creative Cloud application. Under Window > Extensions, select the IntelligenceBank Connector to launch the plug-in. 

NOTE: The connector is optimized for the latest version of Adobe Creative Cloud. If you are using a previous version of Adobe CC, please update to the most recent version.