FAQs & Technical Help
This Frequently Asked Questions page ('FAQs') lists common questions and trouble-shooting tips to help navigate your IntelligenceBank platform, as well as Technical assistance such as queries regarding Servers, APIs, Browsers supported, etc.
Billing
Technical
- WebSockets - How to resolve access issues?
- IT URL Whitelisting Requirements
- Nightly Back-Ups of data
- AWS Ingestion Process for Physical Data Migration
- IE 11 - Clearing Cache and Cookies
- Setting up a Custom URL for your IntelligenceBank platform
Technical Q&A
Frequently Asked Questions
- Resources - What is the best way to order my files and folders?
- Resources - What is the difference between using Keywords and Filters?
- Overall: What exactly is customizable on the IntelligenceBank platform?
- Resources - How Can I See a Record of All My Files At Once?
- Image Metadata - Why do my file names not match after uploading them?
- Custom Pages: What can and can't our designers customize?