How to Emulate a User

'Emulating' a user will allow the Admin to use the platform with the same user and permission settings as a specific user. This function is especially useful for remotely checking a general users profile, to test recently updated user permissions or to troubleshoot any issues that a user has flagged for investigation.

*Admin users have the ability to Emulate other users within the platform by going to Admin > Users and clicking on the Emulate icon. 

A red banner will appear at the top of every page to remind you that you are emulating another user.

To Restore your profile to your own, click on the Restore link in the red banner and resume control of your own profile. 

*Please note: Using an emulated profile will grant access to the platform as that emulated user's profile. Any changes, updates, approvals or file handling will be logged as an action for the emulated user. It will also be tracked that those actions occurred whilst you were emulating them.