Cancel a Workflow Request

Sometimes a Review of a Workflow Request may no longer be needed after it has been submitted. In this instance relevant users can Cancel the request, so it will no longer show as Pending for the nominated Reviewers.

How to Cancel a Workflow Request

1. Click on the relevant link in the relevant Workflow Request Email, or navigate to the Workflow Request List (in your 'Workflow' or 'Approvals' tab) and use the Workflow Filters to locate the approval request you wish to cancel.  
   
   
2. Under the Actions menu to the right of this approval item, find and click Cancel.
   
   
   
3. Confirm that you wish to Cancel the request by selecting Confirm.
   

This will trigger a cancellation email confirmation (when enabled for Requester and/or Reviewers), and the Request will then show as Cancelled in your Workflow Request List. 

Note that your cancelled request may no longer be visible, based on the Filters you currently have applied. 

Please note that the 'Workflow' and 'Approvals' terminology referenced in this article may appear differently in your platform as these are customisable terms. You can view common alternative names for this here. 

Related:

Workflow & Approval Options

Save Filter Settings in Workflow Request List