The table below lists the maximum file size that can be supported for various capabilities within the DAM / Resource Library.
|
Action |
Standard Limit |
Notes |
|---|---|---|
|
Upload |
Up to 10GB Can be increased to up to 100GB |
Contact your Customer Success Manager to discuss options for increasing the default file size limit. Larger files can be uploaded on your behalf in the back end via an ingestion process. Maximum supported size is 5TB. |
|
Metadata Mapping (Extraction + Embedding) |
Up to 10GB |
|
|
Thumbnail & Preview Generation |
Up to 10GB |
|
|
Single Download Transformations (Images, Documents) |
Up to 500MB Can be increased to up to 1GB |
Contact your Customer Success Manager to discuss options for increasing the default file size limit. |
|
Video Transformations |
Up to 500Mb Can be increased to up to 1GB |
Contact your Customer Success Manager to discuss options for increasing the default file size limit. |
|
(Public) Presets Transformations Share/Embed |
Up to 50MB |
|
|
Bulk Download |
Up to 10GB |
This limit is separate from the combined size limit of the Bulk Download selection of 50GB. Custom Public Share Links have a maximum Bulk Download size of 5GB. |
|
Video Conversion (for Streaming) |
Up to 10GB |
Larger Files can still be played directly (i.e. without streaming support) in the browser if the format is supported. |
|
Asset Intelligence |
Up to 10GB |
|
|
Anti-Virus (Add-On) |
Up to 10GB |
|
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