Resource/Asset Publish Approvals- Overview

Modified on Thu, 21 May at 6:53 AM

Publish Approvals are workflows that can be set up to require users with publish permission or higher to go through an approval process before uploading, editing, or adding new versions of assets to your Asset Library.

What Are Publish Approvals for Assets?

A Publish Approval on assets ensures that any asset being uploaded to a folder, edited, or submitted as a new version goes through a review and sign-off process before it is made available to end users. This is set up by Main Admins in the Admin > Workflows area.

Common reasons to use a Publish Approval on assets include:

  • Quality and compliance control - ensure assets published to folders are brand-approved, marketing-compliant, and are high-quality before end users can access them.
  • Consistent metadata tagging - have a reviewer check that the correct keywords, filters, and metadata have been applied before an asset is available in the platform.
  • Proofing and content creation workflows - upload a draft asset, use the Proofing/Markup tool to annotate and comment, add revisions as needed, and only publish the final approved version to the folder. This brings your proofing and collaboration process directly into your platform.

Applying a Publish Approval to a Folder

Once a Publish Approval has been created by a Main Admin in the Admin > Workflows area (see this article for more details on how to set one up), it can be applied in one of two ways:

  • Global approval - if the approval has been created as a global process, it will automatically apply across all folders in your asset library with no additional configuration needed.
  • Folder-specific approval - if the approval is not global, it must be manually applied to each individual folder where it is needed. Follow the steps below.

How to Apply a Workflow to a Folder

1Navigate to the FolderGo to your Asset Library and locate the folder you want to apply the approval to.
2Open Folder SettingsSelect the three vertical dots on the folder and choose Folder Settings.

3Go to Advanced OptionsSelect the Advanced Options tab within Folder Settings.


4Add the WorkflowIn the Workflow setting, select Add Workflow and choose the relevant approval workflow from the list.

5Adjust Local Settings (Optional)If local customization has been enabled, you can adjust folder-level workflow settings here - for example, whether the Required By field is shown or which reviewers are assigned.
6SaveSelect Save on the workflow, then Save on the Folder Settings. The publish approval is now active on this folder.
Note: If you have a subfolder structure that requires the same approval process, you will need to apply the workflow to each individual folder separately. There is currently no way to propagate a workflow setting across subfolders automatically.

Requesting Approval

Once a Publish Approval is enabled on a folder, it will trigger whenever a user with the appropriate permission level attempts to upload a new asset, edit an existing asset, or add a new version of an asset within that folder.

Completing the Approval Request Form

When uploading or editing, the requester can fill in any relevant metadata against the asset. Scrolling to the bottom of the edit/upload panel will reveal the approval request form, which contains the following fields:

FieldDetails
Request Approval toggleDepending on workflow settings, requesters may be able to toggle the approval on or off. Main Admins and Approval Admins can always toggle this off, even if the approval is set to mandatory. Users with publish or folder admin permission cannot override a mandatory approval.
ReviewersIf reviewers are fixed in the workflow settings, the assigned reviewers will be pre-selected and cannot be changed. If Requester's Choice is enabled, the requester can select which users they want to review the asset.
CommentA comment field for the requester to provide context to the reviewers about why approval is being requested.
Required ByIf the Required By date field has been enabled in the workflow settings, the requester can select the date by which they need the approval completed.

Once the form is complete, select Save/Submit Changes to send the request. Reviewers and/or the requester may receive an email notification depending on the email notification settings configured in the approval workflow.

Note: Once submitted, the asset will no longer be visible in the folder until the approval is completed. New uploads will not appear in the folder, and existing assets being edited will be temporarily removed from view for end users until approved.

Reviewing an Approval

Reviewers and requesters can access pending approval requests via the Approvals List in the platform navigation, or through a direct link in their email notification (if email notifications have been enabled for this workflow). The approvals list shows key information about each request, including the file name, status, who the approval is waiting on, required by date, the date/time the request was submitted, and the destination folder.


How to Review and Respond

1Open the RequestIn the Approvals list, go to the Actions column and select Review Request. This opens the approval response page.

2Review the Asset and DetailsThe response page shows: the asset itself, item details (metadata applied), request details (requester, comments, required by date), and request status (who it is waiting on, how many approvals are still required). For more details on these sections, please refer to the article here.
3Markup / Proofing (Optional)If using Publish Approvals as part of a proofing workflow, navigate to the Markup tab to annotate the asset and leave comments. Refer to the Markup and Proofing section for full details on this functionality.

4Submit Your ResponseGo to the My Response section. Enter a response comment (this may be mandatory depending on workflow settings), then select Approve or Decline. Note that the Decline option may not be available depending on your workflow configuration (usually if your organisation is using Proofing/Markups) . Select Submit Response when done.

Complete Stage (Main Admins and Approval Admins Only)

Main Admins and Approval Admins will also see a Complete Stage option when submitting a response. Selecting this completes the approval request (on its current stage) immediately, regardless of whether other reviewers have responded. This is useful in situations where reviewers are unavailable - for example, if a reviewer has left the organisation and pending requests would otherwise be delayed indefinitely.

What Happens After Approval

If the workflow has multiple stages, the request is routed to the next stage of reviewers after each response. Once all required approvals have been provided and the asset is approved, the overall request is marked as "Approved" in the Approvals List, the requester is notified, and the file is published to the folder. New uploads will become visible in the folder, and edited assets will repopulate with the approved changes applied.

Limitations

There are a few important constraints to keep in mind when working with Publish Approvals on assets.

One Publish Approval Per Folder

Only one Publish Approval can be applied to a single folder at a time. Conditional approval logic - for example, routing to different reviewers based on asset metadata or who uploaded the file - is not currently supported for asset Publish Approvals.

Declined Requests Cannot Be Reopened

Important: Once an approval request has been declined and completed, it cannot be reopened or resubmitted. The requester must re-upload the asset to start a new approval request from scratch. This applies even if the decline was made by mistake or was intended only to communicate a minor change. If you are concerned about requests being declined for these reasons, please consider enabling the Hide Decline Response option in the Admin>Workflow settings.

Declined Edits Remove the Asset from the Folder

Important: If a Publish Approval was triggered by editing an existing asset in a folder and that request is declined and completed, the asset will be removed from the folder entirely. It does not revert to the previous version - it will no longer accessible to end users. The requester would need to re-upload the asset and submit a new approval request to restore it.

Decline Response on Staged Approvals

Important: If you are using a staged Publish Approval, the request only moves on to the next stage when a reviewer from the previous stage approves. Declined responses that complete the stage will close out the request. If the requester needs to put the asset through approval again, this will start a new, separate request from the beginning (Stage 1). There is currently no way to choose which stage an approval request starts from.
Note: If you have questions about how your organisation's approval workflow has been configured, please check with your site administrator.

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