How to Update Main Administrator Details

Modified on Fri, 5 Jun at 5:42 AM

Important: Before adding a new Main Admin user, please be aware that in doing so you are giving that person full access to the entire platform. They will be able to delete any asset, add/edit/remove users, and configure system settings across the entire platform. This is not the same as providing Admin rights to a specific folder.

If you would like to make changes to your Admin users or update user permissions, please reach out to your Account Manager for assistance first.

Adding a new Main Admin User

To change or update your Main Administrator Details, go to Admin > Settings > General. Here you can enter the relevant name for your main administrator.

You can also enter multiple emails for your Primary Admins for Contact by separating email addresses with commas, e.g. johnsmith@intelligencebank.com, smithjohn@intelligencebank.com.

Note: If you add someone to this section they will have virtually unlimited access to core system functions. This should not be used to provide access to the platform for general use.

Platform Usage Stats

Main Admins can see top-line information relating to common usage statistics for the platform as a whole in Admin > Settings.

Here you can see how many User licences you have as well as the Total Storage Capacity, Total Downloads (PCM) and how many Image Auto Tags you have left.

If you are nearing your limits on any of these features, it is advised to contact your Customer Success Manager to discuss your options.

Date and Time Settings

To change your platform date and timezone, go to Admin > Settings and then to the Date & Time section. Here you can select from the dropdown menus to find your timezone and how you would like your date format to be displayed across the platform.

Note that this will update the default option for all Users added moving forward. Users can change this based on their preference in the My Account area.

Please note that some of the terminology referenced above may appear as another name in your platform as these are customisable. You can view related terminology here.