This article outlines how to generate a public share link for a folder.
For more information on public share links in general, please refer to this article.
To share a folder publicly (ie: with non-registered users):
| 1 | Navigate to the folder you wish to publicly share. From the folder action dropdown, select Share Folder Link.![]() |
| 2 | In the share folder overlay, select the Public Share Link option, noting that this option will only appear if the folder is enabled for Public Sharing AND you have a minimum of Access permission on it.![]() |
| 3 | Once Public Share Link has been selected as a Share Link Type, you can set an expiry date and time for the link, and choose whether the metadata of the assets should be visible to the recipients. |
| 4 | Once the Share Options are set, click the Generate Share Link button at the bottom right of the screen, then Copy Share Link so you can paste that link into an email, for example. Alternatively, you can choose to email it directly from the overlay by adding recipients' emails to the Email Address field, adding them as recipients, and selecting the Email Share Link & Close button.![]() |
A benefit of emailing the link to recipients via the platform is that a unique id will be added to the link generated for each user, which allows for tracking of which email address is associated to each download in the usage reporting. If the tracking id is not set, the actions will be lodged against a Public Access user but with no reference to any particular email recipient.
Updating a Folder's Public Share Link
If you make any change to the Share Options, just click the Apply Share Link Changes button for the changes to be saved.
The Share Link page generated for the folder is dynamic, which means that it will always reflect in real time the content that is available for public sharing in this folder at the time of access. So if you add or remove assets within this folder, this will be reflected immediately when recipients access the link next.
Note that if your permission level to this folder is downgraded to Preview or No Access, the link will become instantly inactive, with the public page indicating the content is not available anymore.
Public Share Usage Restrictions
Note the following applicable usage restrictions:
- Each download done by a Public user will be counted towards your CDN Public Data Transfer monthly limit. This limit is set to 200GB by default. When the limit is reached, users will still be able to access the page, but will not be able to download files any longer until this limit is increased or the next monthly cycle starts. A "soft limit" may be applied on your platform during which users will still be able to download the files individually.
- While any number of files can be shared and viewed in the Share Link page, the default maximum size of files that can be downloaded at once (as a dynamically generated zip file) is 5GB.
- There is a maximum limit of concurrent users that can access the public page link at the same time. This limit is set to 50 by default. When the limit is reached, users will be placed in a queue to enter the public page.
To learn more about or increase the limits applicable to your account, contact your Customer Success Manager or contact us here
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