Cancelling Approval Requests

Sometimes a review of an approval request may no longer be needed after it has been submitted. In this scenario, relevant users can cancel the request so it will no longer show as pending for the nominated reviewers.

The following users can cancel requests:

• The user who submitted the approval request
• Reviewer(s) of the current stage the request is pending on
• Main Admins
• Approval Admins

How to Cancel an Approval Request

To cancel a single request

1Locate the request	Navigate to the Approvals List and locate the approval request that needs to be cancelled.
2Select Cancel	Under the Actions menu to the right of the request, select Cancel.
3Confirm	Confirm you wish to cancel the request by selecting Confirm.

To cancel requests in bulk

1Locate the requests	Navigate to the Approvals List and locate the approval requests that need to be cancelled.
2Select the requests	Select all the requests that need to be cancelled.
3Select Cancel	Open the Bulk Action menu at the bottom of the Approvals List and select Cancel.
4Confirm	Confirm you wish to cancel those requests in the popup by selecting Confirm.

For both single and bulk cancellations, cancelling a request will trigger a cancellation email confirmation (when enabled for the requester and/or reviewers), and the request status will update to cancelled in your Approvals List.