Integrations Versions Compatibility Matrix

Modified on Thu, 19 Feb at 3:14 AM

This article provides a consolidated reference of all supported third-party software versions for IntelligenceBank's out-of-the-box (OOTB) integrations. Use this guide to verify compatibility before installing or upgrading a connector.

Before upgrading: If you are running a version not listed below, your integration may not function as expected. Test and verify compatibility in a staging environment, or contact IntelligenceBank Support before attempting to use an unlisted version in production.

Version Compatibility Matrix

The table below covers integrations where the third-party platform is version-based, meaning clients may be running different versions of the software. Web-only platforms where all users are on the same live version are noted as such.

IntegrationPlatformSupported Versions
Adobe Creative Cloud Connector (IntelligenceBank Version or LinkrUI)Adobe Creative CloudPrevious version
Current version
Adobe Experience Manager (AEM) ConnectorAdobe Experience ManagerAEM Cloud as a Service
Universal Assets Connector (Browser Extension)Google Chrome / Microsoft EdgeLast 2 versions of Chrome
Last 2 versions of Edge
Sitecore ConnectorSitecoreSitecore 9.2
Sitecore 9.3
Sitecore 10.0
Sitecore 10.1
Sitecore 10.2
Sitecore 10.3
Sitecore 10.4
Umbraco ConnectorUmbracoUmbraco 11 (Package 1)
Umbraco 12 (Package 1)
Umbraco 13 (Package 1)
Umbraco 17 (Package 2)
WordPress ConnectorWordPressWordPress 5
WordPress 6
Drupal ConnectorDrupalDrupal 9 (Connector v4)
Drupal 10 (Connector v4)
Drupal 11 (Connector v4)
Drupal 12 (Connector v4)
Optimizely CMS ConnectorOptimizely CMSVersion 12 (Self-Hosted)
Salesforce ConnectorSalesforceSalesforce Lightning
Salesforce Marketing Cloud ConnectorSalesforce Marketing CloudLatest version (web-based)
Office 365 Assets Add-In; Office Word & Office Power Point Risk Review Add-InsMicrosoft Office 365 (Word, PowerPoint)Office 365 (Web) &
Subscription-based desktop versions
Sketch Assets ConnectorSketchWeb version or Most recent version of Sketch desktop
Figma Assets Connector; Figma Risk Review ConnectorFigmaWeb version or Most recent version of Figma desktop
Google Workspace Assets ConnectorGoogle Workspace (Slides, Docs)Web version
Shopify Assets ConnectorShopifyWeb version
Contentful CMS ConnectorContentfulWeb version


Reporting Issues

When reporting an issue with any integration, please provide the following information to help us investigate efficiently:

Connector VersionThe version of the IB connector installed
Platform VersionThe third-party software version in use
Browser & OSYour browser and operating system versions
Steps to ReproduceExact steps to reproduce the issue
Technical LogsAny relevant error logs or console output
Staging AccessFor self-hosted: access to a staging environment where the issue can be reproduced (strongly recommended)

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