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  1. IntelligenceBank HelpDesk
  2. Getting Started

Getting Started

Implementation Process

  • Implementation Process Overview
  • Implementation FAQs (DAM / BrandHub)
  • Getting Started Step 1 - Change your Header Image
  • Getting Started Step 2 - Adding a Folder
  • Getting Started Step 3 - Adding a Resource
  • Getting Started Step 4 - Adding a Group
See all 11 articles

Getting Started - Information

  • Helpdesk Terminology
  • Security Information & Documentation
  • Integrations

Access & Login

  • Username
  • Resetting a Password
  • Username and Profile Picture on Navigation menu

About Intelligent Search

  • Searching For Assets - An Overview
  • Search Scoring Factors

Alerts

  • How to Set Up Email Alerts
  • Email Alerts Frequency
  • How to Stop Email Alerts From Going Into Spam Filters
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