File Size Limits

Modified on Tue, 16 Jun at 1:06 PM

The table below lists the maximum file size that can be supported for various capabilities within the DAM / Asset Library.

Action / FunctionalityLimitNote(s)
Asset Intelligence (Image or Video)Up to 10GB 
Video Conversion on Upload (for Streaming)Up to 10GBLarger Files can still be played directly (i.e. without streaming support) in the browser if the format is supported.
Bulk DownloadUp to 10GBThis limit is separate from the combined size limit of the Bulk Download selection of 50GB.

Custom Public Share Links have a maximum Bulk Download size of 5GB.
(Public) Presets Transformations Share/EmbedUp to 50MB
Can be increased to up to 1GB
Contact your Customer Success Manager to discuss options for increasing the default file size limit.
Video Transformations on DownloadUp to 500Mb
Can be increased to up to 1GB
Contact your Customer Success Manager to discuss options for increasing the default file size limit.
Single Download Transformations (Images, Documents)Up to 500MB
Can be increased to up to 1GB
Contact your Customer Success Manager to discuss options for increasing the default file size limit.
Thumbnail & Preview Generation on UploadUp to 10GB 
File Metadata Mapping (Extraction + Embedding)Up to 10GB 
File UploadUp to 10GB
Can be increased to up to 100GB*
Contact your Customer Success Manager to discuss options for increasing the default file size limit.

Larger files can be uploaded on your behalf in the back end via an ingestion process. Maximum supported size is 5TB.
Anti-Virus File Scanning on UploadUp to 10GB*This limit cannot be increased even if the file size upload limit is increased.

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