How to Delete a Folder

Modified on Thu, 13 Aug at 4:27 AM

Folders in the Asset Library can be deleted by:

  • Main Admins
  • Asset/Resource Admins
  • Folder Admins
Note: deleting folders in bulk from the folder side panel can only be done by Main Admins and Asset/Resource Admins. Please refer to this article to learn more about that capability.

How to Delete a Folder

To delete a folder:

1 Navigate to the folder you'd like to delete. Click on the three vertical dots to access that folder's action menu.

2 Select the Delete Folder action.

3 A confirmation window will pop up. Check Confirm, then Delete to delete that folder.

Important: deleting a folder will also delete any assets and subfolders saved within that folder.

Can Deleted Folders be Recovered?

Deleted folders can be restored by Main Admins via the Recycle Bin, if they were deleted within the last 30 days.

If folders were deleted after 30 days but within 90 days, please contact your dedicated Customer Success Manager, who can help get them restored from our backend.

Folders deleted past 90 days are permanently deleted from IntelligenceBank and cannot be retrieved.

The first step is to enter a folder and&nbsp;<b>click the Actions menu icon</b> at the top right of your screen

Click <span class=""><i><b>Delete Folder </b></i>in the dropdown menu</span>

Click the&nbsp;<b>Delete Folder </b>button<b>&nbsp;</b>to confirm the action. This will delete all resources and sub-folders within the current folder. If you've changed your mind click&nbsp;<span class=""><i><b>Cancel </b></i>to be taken back to your folder.&nbsp;</span>

 

*Note that the name given to modules, features and information items may vary in your platform as they can be customized by Main Admin users.

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